Frequently Asked Questions
Everything you need to know about vibrant hair transformation.
How long does Punky Colour semi-permanent hair dye last?
Punky Colour typically lasts between 5 to 40 washes depending on your hair type, porosity, and the specific shade used. To extend the life of your color, we recommend washing with cool water and using sulfate-free shampoos.
Do I need to bleach my hair before applying the dye?
For the most vibrant, true-to-tone results, we recommend applying Punky Colour to pre-lightened or bleached hair. However, some darker shades may provide a subtle tint or 'glow' to natural medium-brown hair.
Are Punky Colour products vegan and cruelty-free?
Yes, we are proud to be 100% vegan and cruelty-free. We do not test our products on animals, and our formulas do not contain any animal-derived ingredients.
What is your return policy for hair color products?
Due to the nature of cosmetic products, we can only accept returns on items that are unopened, unused, and in their original packaging within 30 days of purchase. Please contact our support team to initiate a return.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Shipping times vary by location, but most domestic orders arrive within 3-7 business days after leaving our warehouse.
Will Punky Colour stain my skin or bathroom surfaces?
Because our dyes are highly pigmented, they can stain skin, clothes, and surfaces. We recommend wearing gloves, applying petroleum jelly to your hairline, and rinsing your hair in a stainless steel sink or using a protective mat in the tub.